Customer Care - Our Motto

Customer care is at the heart of all successful companies. It can help you develop a loyal customer base and improve relationships with your customers.

In a competitive market, it can be tempting to chase new business. However, to boost revenue and profitability in your business, your best bet is to focus on customer retention and build up customer loyalty.

AMC Services ( Comprehensive / Non- Comprehensive)

1. Scheduled Visits (Monthly / Quarterly/Bi Annual/ Annual) as per contract agreement.
2. General Cleaning & Health checkups.
3. Physical Checkups and check list records.
4. General Tightness , Cleaning & Services.
5. Calibration & Testing of all Metering & Protection Devices.
6. Functional checks.
7. Residual Life

Engineering Services:

1. Design & Engineering services for “ Plant Layouts, Sub Stations Layouts, Equipment Layouts”.
2. Switchgears & Cable Sizing
3. Cable Trays & Cable Engineering.
4. 2D.3D Drawing Pre-perations
5. QTY surveying
6. Pre-peration of As Built Drawings.

On Call Visits:

1. Paid service visits for any kind of Programming, Health checkups.
2. Paid service on complaint logged in basis.
3. Emergency Services on call basis.
4. Parts & Spares management
5. Warranty & Non Warranty Segregations.
6. Replacement of Faulty components under Warranty / Non Warranty

Testing, Calibrations & Health Checkups:-

1. Paid service visits for any kind of Testing , Calibrations & Health Checkup for Transformers, Lightings, MV Panels, LV Panels, Breakers, Starters, Meters & Relays, VFD & Soft Starters, PLC programming & Automation checkups.
2. Transformers, DG Sets, UPS, Battery Chargers Health Checkups.

Operation & Maintenance:

1. Operation & Maintenance of Sub Stations, Major Capital Equipment like Transformers, DG Sets, UPS, Battery Chargers, Chillers Operations, Lightings etc.

Power Quality Monitoring:

1. Thermal Analysis of Electrical Equipment.
2. Earth Resistivity checkups
3. Power Factors / Harmonic improvement Projects

Parts & Spares:

1. Parts like major switchgears & accessories on chargeable basis.
2. Replacement / Services under Warranty or Non Warranty coverage.

Retrofitting & Revamping:

1. Retrofitting, Revamping or Modifications of any kind of Electrical Equipment.